A flexible & accessible platform for sales compliance
As a business In the Energy Sector, you know compliance with an ever-growing number of regulations is absolutely essential. That’s why we’ve built our platform with simplicity at its core.
Our platform is highly customizable so it’s incredibly simple to integrate it into your existing workflows. This flexibility not only makes us easy to work with, but it also means that you get a personalized solution that works for you.
TPV360 For Managers
Our platform gives you everything you need to manage your sales teams effectively from anywhere.
TPV360 customers experience 30% cost savings while maintaining compliance and a high level of security & compliance. Live agent TPVs, multi-stage cost waivers, and other offshore performance incentives combine to help keep costs down, allowing you to perform optimally.
Remote workforce management
For more than a decade, we’ve hired and trained agents to provide customer support on your behalf. Our platform makes it easy to scale teams up and down as needed, and our ‘Home Agent’ desktop and ‘Secure Remote Worker’ technology offers full visibility into your remote workforce.
Interactive dashboards, comprehensive reports & key insights
Access all the data you need in a single, convenient location – from sales, sales reps, TPV call recordings, to receipts from self-verification – at a glance with our interactive dashboards. You can review sales by centers and locations, follow sales reps throughout the day with a breadcrumb trail, review overall and individual performances, and much more.
Security alerts & fraud prevention
Duplicate account information and the use of a sales rep’s personal contact information automatically generates alerts sent to custom email lists. Managers can instantly deactivate tele sales, direct-to-consumer, or retail sales representatives in such an event and shut off their access to the system, preventing fraud.
TPV360 For Sales Representatives
We help sales reps prospect and qualify new sales leads, optimize the sales effort, and close more deals.
We work with you and your team to set the stage for future success by offering agent onboarding and training services to help get your team off to a great start with us.
The TPV360 sales channel application is available for android & iOS mobile platforms so there is no requirement to carry another device.
Easy sales management
Nifty features available for optimal time management, interactive dashboards to review lead status, easy customer on-boarding, lead cloning, address auto-complete, record-at-door, and much more, ensures an uninterrupted sales experience.
Help at hand
Keep your sales agents out of tricky circumstances by giving them access to round-the-clock support to handle emergencies and help unstick things for your reps.
TPV360 For Customers
We help our customers transition smoothly from prospect to sale without compromising on compliance.
In the past, the process of verifying customer identity required multiple channels of communication and manual follow-up. With our innovative platform, customers can carry our verifications easily by requesting a call from our agents or self-verify using IVR and web forms shared over SMS or email.
Carrying out customer authentication across different sales platforms isn’t painful anymore. We enable multi-channel customer authentication through contactless e-signatures on contracts, voice recorded confirmations on the sales agent’s device, and one-time passwords sent via email, mobile, and landline.
We get new customers started right away with our superior digital onboarding. We send welcome kits, contracts, and other information over email. Customers can also self-verify using the verification link we send them.
We want to make sure our customers are able to find answers to their queries as easily and quickly as possible. That’s why we offer dedicated support for our customers in English and Spanish.